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Questions about accounts, platforms or partnerships? Our client desk replies quickly — usually within the hour on trading days.
On trading days
Multilingual client desk
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Choose the team that fits your question and we’ll route you to the right specialist.
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Support hours
24 hours, Monday to Friday
Registered address
Ground Floor, Rodney Court Building, Rodney Bay, Gros-Islet, LC401101, Saint Lucia
Registration number
2026-00785 (Saint Lucia)
Physical address
Floor 1, Office 9, 28 Shota Rustaveli Street, Tbilisi, Georgia, 0108
Visit us
Saint Lucia
Ground Floor, Rodney Court Building, Rodney Bay, Gros-Islet, LC401101 · Reg. No. 2026-00785
Get directionsTbilisi, Georgia
Floor 1, Office 9, 28 Shota Rustaveli Street, Tbilisi, 0108
Get directionsQuick answers
Who is Veltrix Prime Ltd?
Veltrix Prime Ltd is an online multi-asset broker offering CFD trading on forex, metals, indices, energies and crypto. The company is registered in Saint Lucia with operational offices in Tbilisi, Georgia.
How much do I need to open an account?
A Standard account can be opened from $100. Prime Raw and Elite accounts have higher minimums and lower trading costs — see the Accounts page for details.
How long does verification take?
Most applications are verified within one business day once a valid photo ID and proof of address have been uploaded.
How are my funds protected?
Client funds are held in segregated bank accounts, separate from company money, and all accounts include negative balance protection.
Which deposit methods do you accept?
Bank wire, major cards, popular e-wallets and USDT. Available methods can vary by country of residence.